FAQ

There are two ways to request an appointment. You can request online or by using our new app, Yourgi! Yourgi is available to download for free today in the App Store and Google Play.

Bring any current medication with a list of the name and dosage your pet is taking. You may bring your own food, and we ask that you pre-portion for two feedings per day or we can feed your pet our food (Nature’s Select). It is not necessary to bring anything else. Greymont is fully equipped with leads, bowls, bedding, toys, etc., and we will make sure your pet is comfortable and content. If you would like Nature's Select delivered to your home, you can find the details on their website.

Dogs are required to have current Rabies vaccine, DHLPP booster, and Bordetella (for kennel cough) per your vet’s vaccination policy. Cats are required to have the Rabies vaccine, Feline Leukemia vaccination, and the FVRCP booster per your vet’s vaccination policy.

Group play is offered during Dog Daycare!

Greymont provides door-to-door pick-up and delivery in most of the Nashville area. The fee of $12.00 each way includes transportation for your pets and their food and medications.

Absolutely, all our guests have opportunities to drink water no matter where they are playing or relaxing. We have water outside in all play areas and of course, in each suite. Dog Spot Hotel requires all kennel technicians to keep water bowls full and fresh. Dogs, however, can be very one dimensional and when they are playing they may not stop to drink water. Dogs may not drink while they are outside and then come in and drink most of their water.

Van service is first-come, first served. Please request van service when you make your boarding reservation. The day before you check in, our front desk will call to confirm the van pick-up time. The day before you check out, we will call to confirm the van drop-off time.

The van service has become extremely popular, and we can run as many as four shuttles per day. We will be able to tell you if your pick up/drop off will be in the morning or afternoon when we call the day before to confirm check-in/check-out.

Yes, for your pets’ safety, someone needs to be home when we pick up or drop off.

We discourage our clients from scheduling van service on the same day their plane lands, as flight schedules are too often subject to change. However, if you land early in the day, you are welcome to call the Front Desk, as we may be able to put your dog on the next van.